Support
Need help? Email tayyabmalik8299@gmail.com and we usually reply within 2 business days.
Frequently asked questions
Who can see my files?
Only you. Files are stored in a private, encrypted bucket and can only be opened through short-lived links issued to your signed-in account. Our admin tools show storage usage, never file contents.
I did not receive my verification code.
Check your spam folder, then use "Resend code" on the verification screen. Codes expire after 15 minutes.
My account says it is temporarily locked.
After several wrong passwords the account is locked for 15 minutes to stop guessing attacks. Wait and try again, or reset your password.
What is intruder capture?
An optional, off-by-default feature of the Android app. If you enable it, a failed unlock attempt on your phone records a front-camera photo, a 5-second audio clip and the location, saved only to your own wallet under Security.
How do I upgrade my storage?
Open Upgrade in the app or on the web, choose Pro or Max and send a request. We email payment instructions and upgrade your plan once payment is confirmed.
How does gallery backup work?
Turn on "Auto-back up gallery" in the app settings. New photos and videos are uploaded when you open the app; items already backed up are skipped.
How do I delete my account?
Go to Settings → Delete account in the app or on the web, or use the account deletion page. Everything is removed permanently.